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WHERE IS MY ORDER SENT FROM?
All orders are packed & shipped from our warehouse in Hong Kong / China the Next Working Day
REGISTERED AIR MAIL STANDARD DELIVERY TIME
(Shipping Cost: US$6 up, Free on orders over US$99)
- United States: 7 to 14 business days. Most Cities can get it 5 working days
- Canada: 14-21 business days
- European countries: 7 to 17 business days
- Hong Kong: 2 to 4 business days
- Asian countries & Australia: 4 to 17 business days
- Mexico & South American countries: 12 - 25 business days
- Middle East countries: 10 - 25 business days
SPEEDPOST (EMS) DELIVERY TIMES
(Shipping Cost: US$40, Free on orders over US$200)
- United States: 2 - 5 business days (up to 10 business days for Hawaii)
- Canada: Will Not Ship To Canada
- European countries: 1 - 6 business days
- Hong Kong (Local Courier): 1 - 2 business days
- Asian countries: 1 - 4 business days
- Australia: 2 - 6 business days
- Mexico & South American countries: Not applicable
- Middle East countries: Not applicable
UPS DELIVERY TIME
(Shipping Cost: US$60 )
- USA / Australia : 1 ~ 3 working days
- Other Countries: Not applicable
Note: "Business days" excludes public holidays and weekends.
We try to mark all parcels with low value, but we are not responsible if your country's customs charges you taxes and duties.
All items are checked to be in perfect condition when we despatch them. We are not liable or responsible for any losses or breakages during shipment.
*The estimated delivery time is based on our handling time, the shipping service selected, and when we receives cleared payment. We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
We guarantee to refund any item you are not completely happy with when you return it to us by post, unused in a seleable condition within 7 days of receipt. Contact Lens vials or blister packs must not be opened. Refunds will be credited to your Paypal account